Kayus Custom Automation
Privacy Policy
This policy explains how Kayus Systems handles information submitted through Kayus Custom Automation. It applies to the public assessment, customer results, solution plans, payments and service emails in this version of the platform.
Information we collect
We collect the information you choose to provide, including:
- your name, email address, phone or WhatsApp number, country and optional business or brand name;
- your answers about the repetitive work, tools, time involved, desired result and work you want to keep under human control;
- Kayus review notes, assessments, solution plans, quotes, project status and service communication records;
- payment status, amount, currency, reference and limited gateway information returned by Paystack. Kayus does not collect or store your card details.
How we use information
We use this information to:
- understand and assess the problem you submit;
- decide what may be simplified or automated and what should remain under human control;
- prepare and deliver assessments, solution plans and quotes;
- verify payments and provide the agreed service;
- send essential service messages and respond to questions;
- protect the platform and maintain accurate business records.
AI-assisted review
Kayus may send relevant questionnaire information to a configured AI provider to prepare an internal draft analysis. AI output is not sent to you as a final recommendation without human review. Do not submit passwords, payment-card details or information you do not have permission to share.
Service providers
Kayus uses service providers only where needed to operate this platform. These may include Railway for hosting and PostgreSQL data storage, the configured AI provider for draft analysis, Resend for transactional email and Paystack for hosted payment processing. Each provider handles information under its own terms and privacy practices.
Storage, access and retention
Access to customer records is restricted to approved Kayus administrators. Private customer pages use unguessable links; anyone with a valid link may be able to view that page, so keep it private. We retain information for as long as reasonably needed to assess the request, deliver the service, maintain business and payment records, resolve disputes and protect the platform. We may delete or anonymise information when it is no longer needed.
Your choices
You may ask Kayus to explain, correct or delete personal information we hold, subject to records we reasonably need to keep for payments, security, legal obligations or an active service. Contact Kayus through the communication channel you used with us or reply to a Kayus service email.
Security and limits
Kayus uses practical access controls, validation and secure connections, but no online service can promise absolute security. Please submit only information needed for the assessment.
Changes to this policy
We may update this policy as the service changes. The effective date above identifies the current version.